Occasionally, installing CPS or EMR will result in a key ActiveX control not being correctly registered on the workstation. This generally manifests itself with the Blackbird Framework appearing to have no content in the HTML window.
Usually, this can be fixed with a one-time command line procedure.
Recipe to register DLL for Single User Training:
- First run cmd as administrator
- Then cd into the Centrcity client folder:
- Identify the name of the DLL to be registered. The name should end with .if.dll
CPS and EMR typically have different file names to be registered.
- Register the control using regsvr32
- reboot and try again.
In case you haven’t noticed, the CPS and EMR demo systems have pretty easy default passwords. Oddly, if an account gets locked or the password expires, there isn’t an easy way to get a password less than 6 characters into the user management system.
You don’t have to be able to decode the passwords in the DoctorFacility table to set the password of a user. The following statement will set hwinston’s password to ‘asdf’
update DoctorFacility set LoginAttempts = 0, password = 'ZjBlNGMyZjc2YzU4OTE2ZWMyNThmMjQ2ODUxYmVhMDkxZDE0ZDQyNDdhMmZjM2UxODY5NDQ2MWIxODE2ZTEzYg=='
where LoginUser = 'hwinston'
The Blackbird Content Framework works best when using the latest version of IE on your workstation.
Meanwhile, CPS requires version 9 or greater to run. Unfortunately, the CPS application doesn’t seem to know that 11 is greater than 9.
As a result, you may see this message when starting CPS:
The workaround, is to tell CPS that the version of IE it is using is older than IE 11. To do so, click on the gear icon in the IE address bar; select “Compatibility View settings”.
After opening the Compatibility View Settings Dialog, add localhost, or the host name or IP address of the server that you are using to launch CPS.
Unfortunately, this must be done on a per-user basis. At any rate, after updating this setting, all should be well.