Occasionally, installing CPS or EMR will result in a key ActiveX control not being correctly registered on the workstation. This generally manifests itself with the Blackbird Framework appearing to have no content in the HTML window.
Usually, this can be fixed with a one-time command line procedure.
Recipe to register DLL for Single User Training:
- First run cmd as administrator
- Then cd into the Centrcity client folder:
- Identify the name of the DLL to be registered. The name should end with .if.dll
CPS and EMR typically have different file names to be registered.
- Register the control using regsvr32
c:\windows\syswow64\regsvr32 ge.emr.cps.msg.if.dll - reboot and try again.